Case study-FANCL Corporation

FANCL Corporation (headquartered in Yokohama, Kanagawa) was established as a mail order company of additive-free cosmetics. Today, FANCL also sells health supplements, food, and drinks in retail shops and convenience stores around Japan. In August 2008, FANCL opened a new facility “Kanto Distribution Center” to centralize operations of eight locations. In addition to installing automated material handling systems at its new facility, FANCL also added 14,000 RFID tags to improve order fulfillment accuracy. The distribution center strives for over 90 percent same-day delivery and nearly “zero-error” shipping accuracy


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