Is your product approved on Quality? How it is benchmarked with
the available products in the market? How do you perform Quality Assurance at
the manufacturing process? These are common questions of today’s customers,
thanks to the ever growing sources of information. Today, a customer is well
apprised of purchasing criteria. The manufacturers are choosing quality over
price any day to achieve long lasting return on investment.
But, where does this Quality come from? What are the dimensions
that keep some companies ahead in competition with Quality? Quality in last
hundred years has undergone four stages of changes as under Inspection (Stage
1), Quality Control (Stage 2), Quality Assurance (Stage 3) and Total Quality
Management (Stage 4). TQM is today’s manufacturing and is the way of managing
for the future. It is far wider in its applications than merely assuring
product or service quality. The origin of Total Quality Management (TQM) can be
traced back to early 1920s when statistical theory was first applied to product
quality control. This concept was further developed in Japan in the 1940s.
The focus widened from quality of products to customer, continuous
improvement in operations, employee involvement, leadership, training and
education. Though the term took birth in US, but Japanese revolutionized it. Kaoru Ishikawa’s synthesis of the philosophy
contributed to Japan’s ascendancy as a quality leader. As an after-effect of
World War 2, the Americans ignored Dr. Edward Deming's quality management
philosophy. In 1950, he went to the collapsed post-war Japan. He contacted the
members of Japanese union of sciences to help them to rebuild Japanese
industry. Prior to World war, the Japanese didn’t emphasize enough on the
quality of products. He spoke to around 100 Engineers about his Quality Theory
and convinced them by providing statistical information to process control
to trace the errors back to the origin. Additional training was given to
provide customer satisfaction. By 1970s, US industrial sector had been
broadsided by Japanese high quality competition.
It was a hard-earned lesson for Japan and today, they are having
the highest level of quality infrastructure, operations and manpower to produce
quality products. Daifuku India, one of the largest global material handling
solution providers for factory automation and distribution automation is practicing
TQM in all over their production and customer satisfaction process. Though many
Indian material handling companies are also providing automated storage and
retrieval system, Daifuku is committed to provide service through
consultation. It offers the best selling
range of ASRS that delivers the speed and efficiency which helps to reduce
cycle time and energy. Being a Japanese company Daifuku has enhanced the
awareness and quality consciousness among the employees and stakeholders to
ensure customer satisfaction in the supply chain management and warehouse
management.
Daifuku India is evolving as a value innovator to create and
provide best solutions for Indian customers with a competitive edge. Daifuku
provides optimal distribution solutions most suited to the age of e-commerce by
constructing systems which can quickly supply products to consumers.
Daifuku India helps to achieve the optimized space utilization of
the warehouses in various manufacturing facility. The Daifuku caters a
comprehensive range of products such as AS/RS, Unit Load AS/RS, Mini Load
AS/RS, Racking Systems to its customers that meet their versatile needs in
logistics and manufacturing. It provides and offers material handling solutions
with the aid of automated storage and retrieval systems with higher speed and
more accuracy.
Contact Us –
SLV House, 2nd floor, Plot No. 14, Sector 44, Gurgaon, Haryana
122 002 INDIA
91-124-4246027
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